Why?
Mobile CRM Anywhere is the mobile application of Customer Relationship Management by Internalia Group.
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Companies must develop CRM strategies to facilitate their view, administration and management the lifecycle and customer relationship.
These actions are:
INCLUDE:
A single integrated database, the marketing chain and the different channels / customers.
INTEGRATE:
Customer channels, physical channels, web / internet, sales force and call centers or telemarketing.
INTELLIGENCE:
Management of customer marketing and exploiting the database, analyzing profiles, buying habits to exploit technology for results and profitability.
INNOVATE:
In business proposals and customer relations.