CASTILLO BENAVENTE
CASE STUDY
Castillo is a leading business group focused on the long-haul heavy vehicles which has grown strategically. Focused on the distribution of diesel at home, it has many supply units with service areas, cafes and even a hotel.
NEED
This company needed to optimize the management of its commercial team in prospecting and customer tracking.
SOLUTION
Internalia Group implements MOBILE CRM mobile application to work all the trades on the move, record interviews with clients, keep separate schedule with assigned customers, update communications with their customers in a timeline, etc.
BENEFITS
On this way, they get an optimization of business contacts so as not to repeat the visits and avoid to disturb the customers. Having customer’s service more personalized.
Impermundo, waterproofing company specialized in solutions of damp and leaks, refurbishment of old buildings and facades in Spanish cities.
NEED
As a company of technical activities it needed to keep track of their customers, the works that have been made, an archive of documents, photographs, a history of interventions, and a list of potential projects pending closing.
SOLUTION
Internalia Group implements MOBILE CRM Mobile application to their sales engineers can work on the move, attach details of the work to carry out and coordinate team work effectively.
BENEFITS
With Mobile CRM, they have drastically reduced paper waste and disorganization. Everything is documented, contracts, procedures, work facades. Customer service and collections of payments are more controlled. In addition, new projects will make them easier to follow for potential business opportunities.